> ## Documentation Index
> Fetch the complete documentation index at: https://docs.rootkey.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Pricing

> ROOTKey uses a credit-based pricing model. Review plan notes, support availability, and enterprise options - with links to the full plan comparison.

## Overview

Our platform uses a credit-based system to give users flexibility and transparency across all operations. Below are important notes that apply to all plans, including custom enterprise setups.

## Notes

<AccordionGroup>
  <Accordion title="No Return of Credits">
    Once credits are used, they cannot be refunded or returned - regardless of any actions taken afterward.
  </Accordion>

  <Accordion title="Support Availability">
    Standard support is available **Monday to Friday, from 9:00 AM to 6:00 PM (GMT)**.\
    This ensures prompt assistance during business hours across all ROOTKey products and integrations.
  </Accordion>

  <Accordion title="Contact Method">
    For enterprise users, priority support and tailored guidance are available through direct contact via email at **[contact@rootkey.ai](mailto:contact@rootkey.ai)**.\
    Please use this channel for onboarding, technical inquiries, or service-level agreements (SLAs).
  </Accordion>
</AccordionGroup>

## Explore Plan Options

For a complete breakdown of features, usage tiers, and pricing, please visit our official website:

👉 [View Pricing on rootkey.ai](https://www.rootkey.ai/platform/pricing?utm_source=api_docs\&utm_medium=pricing_page\&utm_content=view_pricing)

Need help choosing the right plan? Feel free to reach out to our team - we're here to assist!