> ## Documentation Index
> Fetch the complete documentation index at: https://docs.rootkey.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Support

> Contact ROOTKey support - email, business hours, and escalation paths for platform, API, and enterprise integration questions.

## Contact Us

If you need assistance, you can reach out to us via email or through our support channels:

* **Email**: [contact@rootkey.ai](mailto:contact@rootkey.ai)
* **Support Hours**: Monday to Friday, 9am to 6pm (GMT)

## Documentation

Explore our comprehensive documentation to find answers to common questions and detailed guides:

* [API Documentation](/api-reference/overview)
* [Platform Features](/api-reference/platform/overview)
* [FAQs](/pages/faq)

## Troubleshooting

If you're experiencing technical issues, check out these troubleshooting tips:

* Ensure your internet connection is stable.
* Clear your browser cache and cookies.
* Verify your account settings and permissions.

## Getting Help

For urgent inquiries or technical support, please contact our support team directly:

* **Email**: [support@rootkey.ai](mailto:support@rootkey.ai)
* **Phone**: +351 217 961 493

Feel free to explore our resources and reach out to us if you need further assistance. We're here to help!