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Overview

Our platform uses a credit-based system to give users flexibility and transparency across all operations. Below are important notes that apply to all plans, including custom enterprise setups.

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Notes

Once credits are used, they cannot be refunded or returned — regardless of any actions taken afterward.
Users can choose who will cover gas fees for blockchain operations — either the end user or the company.
This configuration is managed directly through the app platform and is subject to exceptions in the enterprise plan.
Standard support is available Monday to Friday, from 9:00 AM to 6:00 PM (GMT).
This ensures prompt assistance during business hours across all ROOTKey products and integrations.
For enterprise users, priority support and tailored guidance are available through direct contact via email at contact@rootkey.ai.
Please use this channel for onboarding, technical inquiries, or service-level agreements (SLAs).

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Explore Plan Options

For a complete breakdown of features, usage tiers, and pricing, please visit our official website: 👉 View Pricing on rootkey.ai Need help choosing the right plan? Feel free to reach out to our team — we’re here to assist!